Privacy & Data Protection

This Privacy Policy explains how Bingo Irish collects, uses and safeguards the personal information you provide when you register, play or otherwise interact with our site. We take your privacy seriously and set out below the types of data we collect, why we use it, who we may share it with and how you can exercise your privacy rights.

Types of data we collect

We collect several categories of information to deliver services, protect accounts and comply with legal obligations. This includes personal data, technical data and transactional data described in the sections below.

Personal data

Personal data covers information that identifies you directly or indirectly. Typical examples are your name, date of birth, address, email, telephone number and copy of identity documents where required for verification. We also store account credentials, security questions and any messages you send to our support team.

Technical data

Technical data is generated when you use our site and apps. This includes IP address, device type, browser and operating system, screen resolution, language preferences and log files. We also collect usage data such as pages viewed, session length and feature access to help maintain and improve the service.

Transactional data

Transactional data covers payments and betting or gaming history. We keep records of deposits, withdrawals, wagers, wins and losses, payment method details, and any disputes or chargebacks. This data is retained to manage your account, process payments and meet regulatory and anti-money laundering obligations.

How we use your information

We use your data to operate your account, process payments, provide customer support, detect and prevent fraud, and comply with legal requirements. We may also use aggregated or anonymised data for analytics and service improvements. We only use data for purposes that are lawful and proportionate to the service we provide.

Data protection practices

We protect data using appropriate technical and organisational measures including encryption in transit, access controls and secure storage. Access to personal information is restricted to authorised staff and service providers who need it to perform their duties. We review our security practices regularly and update them as necessary.

Cookies and tracking technologies

We use cookies, pixels and similar technologies to remember preferences, keep you logged in, and measure site performance. Some cookies are essential for site operation while others help with analytics and personalised content. You can manage cookie preferences in your browser or via our cookie settings.

User rights

You have rights to access, correct or request deletion of your personal information, subject to any legal or regulatory retention requirements. You may also object to or restrict certain processing and request copies of your data. To exercise these rights, contact our support team via the account help area.

Access, correction and deletion

If you need to update your details or close your account, you can do so in your account settings or by contacting support. We will verify requests to protect your account and will respond in a timely manner while respecting legal obligations that may require us to retain certain records.

Information sharing and third parties

We may share data with payment processors, identity verification and fraud prevention providers, analytics suppliers and regulatory authorities where required. All third parties are selected to ensure adequate protection and only receive the minimum data necessary to perform their services.

Privacy policy updates

We may update this policy from time to time. Significant changes will be communicated via the site or by email where appropriate. Please review this page regularly to stay informed of any updates to how we handle your personal information.